Privacy Policy

Maharani Energy Gateway is committed to respecting your privacy and protecting your personal information

The following is the privacy policy for https://maharani-gateway.com

OWNER INFORMATION

Maharani Energy Gateway Sdn. Bhd.

Corporate registered address:

27-2 Level 27, Menara Prestige
No. 1 Jalan Pinang
50450 Kuala Lumpur, Malaysia

Maharani Energy Gateway is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on this website.

The handling of all personal information by Maharani Energy Gateway is governed by Malaysian privacy and data protection laws. We are committed to protecting your privacy whether you are browsing for information or conducting business with Maharani Energy Gateway electronically.

This website collects some Personal Data from its visitors and users. Such Personal Data is collected only when the user submits information to receive information regarding products and services.

DATA COLLECTED FOR THE FOLLOWING PURPOSES

ANALYTICS PLATFORMS

Google Analytics, Facebook Ads Conversion Tracking (Facebook Pixel), Google Ads Conversion Tracking and LinkedIn Conversion Tracking collect cookies and usage data.

CONTENT PERFORMANCE AND FEATURES TESTING (A/B TESTING)

Google Optimize uses cookies and usage data.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

Google Fonts collects usage data and various types of Data as specified in the privacy policy of the service. YouTube Display Widget collects cookies and usage data.

MANAGING CONTACTS AND SENDING MESSAGES

Email management systems collect the user's email address when submitted by the user.

INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS

Facebook Like Button and Social Widgets collect cookie and usage data.

REMARKETING AND BEHAVIORAL TARGETING

Remarketing with Google Analytics, Facebook Remarketing and LinkedIn Website Retargeting collect cookies and usage data.

SPAM PROTECTION

Google reCAPTCHA collects cookies and usage data.

TAG MANAGEMENT

Google Tag Manager collects cookies and usage data.

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; company name; email address; various types of Data; city; country; and other information as submitted through forms.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

MODE AND PLACE OF PROCESSING THE DATA

METHODS OF PROCESSING

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.

LEGAL BASIS OF PROCESSING

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes.
Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
Processing is necessary for compliance with a legal obligation to which the Owner is subject.
Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

PLACE OF PROCESSING

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own.

RETENTION TIME

Personal Data shall be processed and stored for as long as required by the purpose they have been collected. The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Once the retention period expires, Personal Data shall be deleted.

THE PURPOSE OF COLLECTING DATA

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Tag Management, Content performance and features testing (A/B testing), Displaying content from external platforms, Managing contacts and sending messages, Remarketing and behavioral targeting, Social features, SPAM protection, Interaction with external social networks and platforms, User database management, Managing support and contact requests, and Backup saving and management.

THE RIGHTS OF USERS

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

ADDITIONAL INFORMATION

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

LEGAL ACTION

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

COLLECTION OF IP ADDRESS

Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to compile statistics on site usage through third-party service providers, such as Google, and help diagnose problems with our server if needed.

HOW "DO NOT TRACK" REQUESTS ARE HANDLED

This Website does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

PROTECTION OF DATA

Your personal information is available only to the Maharani Energy Gateway employees who have a need to know it. It will not be available for public inspection without your consent. Also, no website user information will be shared, sold or transferred to any third party without your prior consent.

Access is given only to those qualified professionals who provide Maharani Energy Gateway services consistent with your interactions with our website.

Last updated: November 27, 2025